Don't let the new normal catch you in a curve; implement technologies that guarantee continuity of operation.

Companies across the country are taking technological strategies to secure their most important assets: employee information and security.

Cloud technology provides us with a high value-added alternative. On the one hand, it offers us the peace of mind offered by the best security practices worldwide, and on the other hand, the economy of scale under the pay-per-use model, which includes high availability and maximum elasticity, allowing a complete adaptation to the needs of the company in the face of the new normal.

To adapt cloud technology, we begin by carrying out an analysis that allows us to create a cloud contingency plan to ensure the continuity of the operation under any work scheme.

Each company has different needs, the cloud contingency plan considers information security, ease of connection, collaboration of team members, speed of applications and the ability to resume normality with minimum risk.

At Compucloud, we recommend that you follow the following steps to create a cloud contingency plan:

Cloud Contingency Plan

Let's take a hypothetical case of a company that sells car parts online.

Identify risks (threats)

In this analysis, the company needs to identify all types of threats that influence, depending on the place and situation in which it is located, from accidents to those risks that may affect the continuity of daily life.

We will take as an example that the company is in Mexico and currently has as risk events an earthquake, a blackout, a flood or even some human error at the time it is working.

More critical information

You need to locate which critical information needs greater security, or which is of high importance that it is available to your employees.

Following the example of the parts retailer, their most critical information, which varies from being found online or in physical files, is as follows:

Determine those responsible for that plan

It is time to determine who of your team of collaborators will be in charge of giving continuity to this plan if you can prevent or even the occurrence of any interruption, who must be accompanied by a technology partner to support in times of recovery or in the implementation of new strategies.

In the marketing company, they defined that those in charge would be the IT manager and the coordinator of new projects

Record what technologies are available to you

Now that you have identified your main threats that can interrupt business continuity and you know what information you must protect. It needs to review the technologies that allow it to continue operating in the face of an event.

Within the trading company, they only had the following:

This way, review your available technologies, but also analyze how they could be affected in order to complete the next point.

List points you need to improve

Based on the points you reviewed above, it's time to consider what you can improve in the short and long term to prevent any interruption.

Points to improve in the spare parts retailer:

Locate tools that you can adapt and facilitate business continuity

Research or rely on a technology expert to find those solutions that allow you to be prepared for any contingency or need to change your work plan, to continue operating.

Following the analysis, it is necessary to have technologies and plans such as:

Remote access tool so that employees can work from anywhere and keep in touch with customers and prospects such as:

Cloud services for the correct availability of resources

DRP Disaster Recovery Plan

Disaster recovery usually focuses on having detailed plans for how to recover your systems, data and applications, based on a recovery time known as RPO and RTO

Test the plan together with an expert to verify that it is working properly.

Once you have made the plan and know what tools will be implemented to ensure the continuity of the operation, it is important to carry out tests to find out if your plan is adequate or you need to modify or add new strategies.

This is why many companies rely on an expert consultant such as compucloud to keep errors to a minimum and ensure points such as:

Evaluate the team's performance in this type of situation
Coordinate correctly with the consultant and the company
Determine the performance and capacity of the cloud tools that were implemented, in a simulation of an event

Companies that rely on the AWS cloud have a great advantage in the event of disasters or situations that may affect business continuity. With Compucloud and AWS cloud technology, companies can continue their operations under the most unforeseen conditions, as has happened throughout 2020. Being sure that your employees can access their work and carry out activities from anywhere and at any time is much more than just a convenience, it can be of vital importance for companies in times of uncertainty.