Customer Success
Customer success committed to maintaining the security, performance optimization and costs of AWS resources, contributing to the growth and continued success of our customers.
Login as a customerContact the specialized customer success team, according to your support policy level
Compucloud support policies
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Platform for raising and tracking technical support tickets.
Tool to support customers, provide them with access to valuable information, and enhance their overall experience with cloud technology.
Access to a repository for consulting the reports generated throughout the support policy period.
Basic and advanced, essential to ensure optimal, secure, and efficient operation of cloud environments, allowing organizations to maintain control, quickly detect problems, and make informed decisions to continuously improve their infrastructure and services.
Connect live with cloud experts who will be available to help you with any questions you have regarding your cloud infrastructure.
Comprehensive evaluation and configurations on resources deployed in AWS accounts with the goal of optimizing costs and improving application performance. We use AWS services to collect usage metrics and provide personalized recommendations. Additionally, we advise on optimal billing scheme in AWS and eliminate unplanned expenses in our clients' accounts.
Detailed evaluation and additional configurations in AWS accounts to ensure comprehensive protection of resources against any unforeseen events. Based on best security practices, we configure security services appropriately to ensure the security of applications and the integrity of information hosted in the infrastructure.
Continuous workload assessments based on the pillars of the Well-Architected Framework to ensure that workloads comply with best practices in performance efficiency, cost optimization, and security.
Simulation exercises to assess and understand the response to an incident that could compromise business continuity. We ensure the development of incident response models to guarantee proper recovery of resources without any loss of information.
Shared security in AWS is essential to ensure protection, regulatory
Detailed evaluation and additional configurations in AWS accounts to ensure comprehensive protection of resources against any unforeseen eventuality. Based on best security practices, we configure security services appropriately to ensure application security and information integrity hosted on the infrastructure.
Optimize your company with our specialized technical support service!
We guarantee fast and expert assistance to solve any cloud technology problem.
